Last updated: 11/16/2025
Bruu Rewards (“we,” “our,” or “us”) is a mobile loyalty application provided by Bruu Café / Bruu Solutions LLC. This Privacy Policy explains how we collect, use, and protect your information when you use our app and related services.
By using Bruu Rewards, you agree to the practices described in this Privacy Policy.
We may collect the following personal information when you use our app:
Phone number (used for login and account verification)
Name (optional, if you add it in your profile)
Email address (optional, if you add it in your profile)
Receipt information (if you scan receipts)
Rewards activity (points, redemptions, visit history)
Transaction history (for managing rewards)
Profile details (optional fields like birthday)
When you use the app, we may automatically collect:
Device information (model, OS version)
App version
Usage data (pages viewed, features used)
Anonymous analytics for improving performance
With permission, we may collect:
Push notification tokens (for sending promotions or updates)
We do NOT collect:
Location/GPS data
Financial information
Credit card numbers
Sensitive personal data
We use your information to:
Create and manage your Bruu Rewards account
Verify your identity with one-time passwords (OTP)
Track points, visits, and rewards
Display your transaction and redemption history
Send updates about your rewards, promotions, and offers
Improve app performance and user experience
Provide customer support
We do not sell your personal information.
We may share your information only with:
Trusted third-party vendors who help us operate the app, such as:
SMS / OTP providers
Cloud hosting services
Analytics tools
These providers are required to protect your data and cannot use it for unrelated purposes.
We may disclose information if required by:
Law
Court order
Good-faith belief that it is necessary to protect users or comply with regulations
We never share or sell your data for advertising.
We take reasonable steps to protect your information, including:
Encrypted communication (HTTPS)
Secure OTP authentication
Limited internal access
Industry-standard security practices
However, no method of transmission over the internet is 100% secure.
You may update your profile information directly in the app.
You may request deletion of your account and all associated data by contacting:
📧 support@bruusolutions.com
We will delete your information within 30 days as required by App Store policies.
You can turn off push notifications in your device settings.
Bruu Rewards is not intended for children under 13.
We do not knowingly collect information from children under 13.
We may update this Privacy Policy from time to time.
The “Last updated” date at the top will reflect the most recent version.
If you have questions about this Privacy Policy, contact us at:
📧 support@bruusolutions.com
📍 Bruu Solutions LLC
Kansas City, Missouri, USA